More and More Often, ISPs, email providers and individuals are using email filtering to keep Spam out of inboxes.  All too often, they also filter the e-mail that you want to receive.

To make sure that our ezines, email courses and support emails are not filtered into your "junk" or "bulk" folder, please add to your list of trusted senders. 

Here's how:

AOL: 
Place in your address book.  

Go to keyword:  Mail Controls.
Select the screen name we're sending your GRSA News to.  Click Customize Mail Controls For This Screen Name. 

Version 9.0:
If you are using AOL 9.0 place on your "Person I know" buddy list.  

Open your latest GRSA News e-mail. 
Click the Add Address button (on the right) to add to your "People I Know" list. 

 

CleanMyMailbox:
If GRSA News is filtered, from the spambox, 
click on the white "W" icon on the left column of the mailing.  
When the pop-up window comes up, simply click the Add to Whitelist button.


Alternative whitelisting methods:  

Click on the White List button.
Add: to the bottom of your existing list.  
Click the Submit List button. 

 

Cloudmark SpamNet:
Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook. 
Click Advanced.
Go to the Whitelist tab. 
Click the Add button. 
Type:  
Click OK. 
Click OK.
Click Yes.
Click OK. 

 

Hotmail:
Click the Options link, on the main menu tabs, then Safe List.
Type: in your Safe List.
If you see a message that should not be in your Junk Mail folder, click 'This is not Junk Mail' to avoid having e-mail from the same source sent to the Junk Mail folder in the future. 

 

Mailblocks:
Click the Addresses tab.
Click New. 
Type:  
Make sure 'Accept Mail From This Address' is selected under Receiving Options. 
Uncheck 'Display in People Picker' under Other options. 
Click Submit. 
Click OK. 

 

MailShield:
Click Friends from the toolbar.
Click Add. 
Type:
Click OK. 

 

MailWasher:
Click Tools, then Blacklist & Friends.
Click Add... on the right, the Friends list side. 
Make sure Plain email address is selected. 
Type:  
Click OK. 
Click OK.

 

McAfee Spamkiller:
Click Friends from the sidebar. 
Click Add. 
Type:
Click OK. 

 

oddpost:
Check your 'Probably Spam' folder.
If you see that GRSA News was incorrectly filtered out, select it, and click the 'Move to Inbox and Mark as Not Spam' button.

 

SpamButcher:
Click the Configure button.
Go to the Known Senders tab. 
Click Add under 'Known Good Senders and Recipients'. 
Type:
Click OK. 
Click OK. 

 

Spameater Pro:
Click Filters from the sidebar.
Click the Approved Senders tab. 
Click Add Filter. 
Type: under Address. 
Choose 'Full Email Address' under Address Type.
Select Email Domain. 
Click OK. 

 

Spam Inspector:
Select Spam Inspector, then 'Manage Friends List' 
from either the Spam Inspector toolbar or from the Outlook menu. 
Make sure Email is selected under 'Add a New Friend'. 
Type:
Click the >> button. 
Click Close. 

 

Spam Interceptor:
Follow the Trusted link under > Authentication Lists.  
Enter the email address:
Click Add. 

 

SpamPal:
Click on the SpamPal system tray icon with the right mouse button. 
Click 'Add to Whitelist' from the menu. 
Type:
Click Add. 

 

Spam Sleuth:
Select File, then Configure.
Go to the Friends category. 
Make sure Active is checked. 
Type: on a line by itself in the entry field. 
Click OK. 

 

Yahoo! Mail:
Open your Yahoo! mailbox. 
Click Mail Options. 
Click Filters. 
Click Add Filter. 
In the top row, labeled 'From header:' make sure Contains is selected in the pull-down menu. 
Click in the text box next to that pull-down menu, then enter the address:
At the bottom, where it says "Move the Message To:" select Inbox from the pull-down menu. 
Click the Add Filter button again. 

If GRSA News has been filtered to your "bulk" folder, simply open the message and click on the "This is not Spam" link next to the "From" field. 

 

Other providers & email clients:  
If our newsletter is being filtered, try adding our domain from our newsletter's 'From' or 'Reply-to' address to your address book or contact list.  If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.

If subsequent messages continue to be filtered, call or e-mail your ISP's tech support and specifically ask how you can be sure to receive all e-mail from us.  

Follow their instructions for whitelisting

We fully support anti-spam measures, but please make sure that your mail server or ISP is not accidentally keeping information from you.  I apologize for the inconvenience, but these circumstances are beyond our control.

Thank You,